Privacy Policy


This Privacy Policy outlines how Rich's Custom Toyz collects, uses, and protects your personal information when you visit or make a purchase from our website (referred to as the “Site”).


Upon visiting the Site, we automatically gather specific information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. As you navigate the Site, we also collect information on the web pages or products you view, websites or search terms that led you to the Site, and how you interact with the Site. This automatically collected information is referred to as “Device Information.”

We collect Device Information using technologies such as:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more details on cookies and how to disable them, visit
  • Log files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Furthermore, when you make a purchase or attempt to on the Site, we gather certain information from you, including your name, billing address, shipping address, payment information (e.g., credit card numbers), email address, and phone number. This is referred to as “Order Information.”

“Personal Information” in this Privacy Policy implies both Device Information and Order Information.


We use the Order Information collected primarily to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices/order confirmations). Additionally, we utilize this Order Information to:

  • Communicate with you;
  • Screen orders for potential risks or fraud; and
  • Provide you with information or advertising related to our products or services in line with your preferences.

Device Information is used to help us screen for potential risk and fraud (especially your IP address) and generally to improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


We share your Personal Information with third parties to help us use it as described above. For instance, we use Shopify to power our online store—more about how Shopify uses your Personal Information can be found at We also use Google Analytics to understand how our customers use the Site—you can read more about how Google uses your Personal Information here: Opt-out of Google Analytics here:

Moreover, we may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information we receive, or otherwise protect our rights.


If you reside in certain territories, such as the European Union, you have rights to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us through the contact information below.


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.



We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at